Privacy Policy

Privacy Policy

We are committed to protecting your personal information and ensuring data security

1. Data Collection Scope

When you submit an inquiry form or contact us through our website, we may collect the following information:

  • Contact Information: Name, company name, email address, phone number
  • Business Information: Product inquiry details, order requirements, company address
  • Communication Records: Messages, emails, and other correspondence content

We only collect information necessary for business communication and will not request sensitive personal data unrelated to business activities.

2. Data Usage Purpose

The information we collect is used solely for the following business purposes:

  • Responding to your product inquiries and quotation requests
  • Processing orders and arranging shipments
  • Providing customer support and after-sales service
  • Sending product updates and business notifications (with your consent)
  • Maintaining business records and improving service quality

We guarantee that your information will only be used for legitimate business follow-up and will not be used for any other commercial purposes.

3. Information Confidentiality Commitment

We strictly protect your personal information and business data:

  • No Third-Party Disclosure: We will not sell, rent, or disclose your personal information to any third party without your explicit consent
  • Internal Access Control: Only authorized personnel can access customer data, and all employees are bound by confidentiality agreements
  • Secure Storage: We use industry-standard security measures to protect your data from unauthorized access, disclosure, or loss
  • Legal Compliance: We comply with applicable data protection laws and regulations, including GDPR and other international privacy standards

Exception: We may disclose information only when required by law, court order, or to protect our legal rights and safety.

4. Customer Data Rights

You have full control over your personal information and enjoy the following rights:

  • Access Rights: Request to view the personal information we hold about you
  • Correction Rights: Request correction of inaccurate or incomplete information
  • Deletion Rights: Request deletion of your personal data (subject to legal retention requirements)
  • Opt-Out Rights: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a commonly used format

To exercise any of these rights, please contact us:

📧 Email: bella@wenyn.cn

📞 Phone: +86 18838968241

📠 Fax: +86-574-87203611

We will respond to your request within 30 business days and verify your identity before processing.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Last Updated: January 2025

Questions about our privacy practices?

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